Service Design Lead

After coming home to the UK from travels on the other side of the world in New Zealand, Emma was Snook London’s first employee when we were just a fold-up desk and some navy blue carpet tiles. Since then, she has led the planning and coordination of user research and design projects covering workshops, observation work, interviews and co-design with clients from the Department for Education, Capita, the Cabinet Office and Kingston University.

Emma is a Google Drive demon with an eagle eye for detail. She still finds the time outside of Snook to deliver branding projects. Besides a real liking for honey, Emma is also an active runner, and is a do-gooder with the GoodGym initiative.

Check out the whole Snook team arrow-pointers-01