About the company

Snook are on a mission to design a world that works better for people.

We work with organisations to design more effective services which help people thrive. We do this by engaging with users, building digital products, training our clients, and much more.

This year we’re eleven years old. In the past five years, we’ve scaled to more than triple our original size from where we started in Scotland. We have offices in both Glasgow and London, and our team is approaching 80 people. We have worked with brilliant clients – from Cancer Research UK and Tesco, to Hackney City Council and the Scottish Government. We are also on a number of high level frameworks including the Department for Education, Home Office, NHS Digital and NHSx.

About the role

Snook has gone through a rapid period of growth and we are looking to grow our capacity within our new business team. The Bid Coordinator’s role will be integral to the smooth and efficient running of the company’s new business development process. 

Requirements 

The Bid Coordinator will have 3 core responsibilities:

  1. Monitoring and coordinating the flow of incoming new business opportunities to ensure that the information is scored, tracked, stored and shared across the business
  2. Coordinating the internal bidding processes, facilitating meetings, maintaining and tracking opportunities through the internal New Business Development (NBD) process, sourcing and creating bid content and scheduling pitch-prep sessions.
  3. Coordinating our knowledge-management activities which enhance future bidding, e.g. gathering of core bid content, organising the bid resource library of case studies and CVs and arranging post bid retros

The role sits within the NBD team and reports to the NBD Manager. providing support with the company’s new business strategy, in addition to providing support to the wider team with bid and proposal development. Specific duties will include:

  • Tracking and logging of new opportunities in the company’s sales CRM
  • Regular review of active pipeline opportunities to check information is up-to-date
  • Updating and maintaining electronic portal registrations 
  • Creation/inputting of standard submission text and bid content
  • Providing document formatting and editing support for a bid, and support with final bid production
  • Carrying out bid submission of a completed bid, typically through a procurement portal
  • Proactive maintenance of bid resource library, e.g. working with members of staff to keep CVs updated, scheduling information-gathering sessions to keep case studies current and accurate
  • Maintaining a directory of standard company information 
  • Curation of all bid resources (e.g. written content, graphics, templates, client references, etc.) helping to ensure the relevant materials are stored and accessible
  • Log and monitor opportunities to support accurate pipeline reporting
  • Acting as point of contact for the wider snook team re NBD activities
  • Promotion and coordination of agreed NBD processes and demonstrating best practice to those involved in bidding 

Your skills and experience

We’re keen to hear from a range of applicants who can demonstrate some, or all, of the following skills and experience:

  • Minimum 2 years experience of working within business development
  • Experience of operating procurement portals, such as Public Contracts Scotland and the Digital Marketplace
  • Experience of managing and using tender portals 
  • Organised with attention to detail
  • Ability to see tasks through to completion
  • Ability to manage competing priorities
  • Able to develop relationships with a wide spectrum of people 
  • Self-starter who can manage own time and proactively seek and execute activities that will add value to their function
  • Experience of working to tight deadlines
  • Excellent communication skills, with demonstrable aptitude for clear written communication
  • Working knowledge of MS Word, Excel and Google Docs
  • Experience of working within the design industry is preferable but not essential

What we offer 

Snook offer a competitive salary, 29.5 holidays per year (including public holidays), additional annual Christmas closure and a supportive maternity leave policy

We respect that people have commitments and provide flexible working hours through discussion

We have an annual team-away retreat for us to come together as a company, taking time out to learn, reflect, and eat snacks.

We spend a Friday together every quarter as one studio to run show and tells

We are an equal opportunity, Disability Confident and Living Wage Foundation employer

We have a bike to work scheme and free membership to HeadSpace the mental health app

We support you with a Snook buddy when you join to get you started

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. We welcome applications from people of all backgrounds and ages, however all applicants must have the right to work in the UK.

How to apply 

This is an immediate start campaign so please don’t wait to submit your application. We are sifting and interviewing candidates on a weekly basis. We have a deadline of Monday 17th May 2021, at 12pm.

Please submit a CV, cover letter and a short supporting example of your work in the format of an A4 document highlighting key projects.

In the covering letter, please tell us a little bit about yourself, why you would be a good candidate for the position, and why you want to work at Snook.

To apply, please follow this link, and open up the jobs page for the Bid Coordinator position.

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. If you have any questions please get in touch at curious@wearesnook.com

Due to the current Covid-19 epidemic, we anticipate that all interviews will be conducted remotely. We will offer interviews at times that suit you, so if you have children, caring duties, or other circumstances affecting your availability for an interview, we’re happy to offer convenient times outside of work hours.

 

More opportunities at Snook

Head of Design

Snook seeks to employ a Head of Design on a full-time basis.

  • Salary: £90,000 – £100,000 plus Bonus
  • Full time 37.5 hours
  • Permanent Role
  • Location: UK-based (but will be required to travel to meetings in our London and Glasgow studios, as well as client premises)
  • Right to work in the UK
  • Must be eligible for BPSS (Live in the UK continuously for 3 years)

Speculative Applications

Here at Snook, we are always looking for new talent to join our Snook family. Please check all our live vacancies, first before submitting.


The roles we regularly recruit for are (all levels included):

  • Service Designers
  • User Researchers
  • Interaction Designers
  • Content Designers
  • Accessibility Specialists
  • Full Stack Developers
  • Tech Leads
  • Business Analysts
  • Product Managers
  • Delivery Managers
  • Operations Assistants

Interaction Designer

Snook is looking to build a pool of UK-based talent. You will help service an exciting new contract within our company and this will be on a project by project basis, anything from 3 months up to a year.

  • Location: UK based
  • Contractor
  • Paid at day rate
  • Fixed-term contracts available
  • Salary: £28,080 – £49,920 pa
  • Deadline: ASAP
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

Service Designer

Snook are seeking service designers to work on a fixed term or contract basis to support our growing client base.

  • Salary: £28,080 – £49,920 pa
  • Full time 37.5 hours
  • Fixed Term 6 – 9 months (with view to perm)
  • Contractor Day Rate available
  • Location: UK based
  • Immediate start
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years.

Senior Product Manager

Snook are seeking a Senior Product Manager to join our Glasgow studio.

  • Location: Glasgow
  • Fixed Term Contracts: 6 months – 9 months
  • Salary: £46,800 – £62,400 pro-rata
  • Rolling recruitment 

Senior Service Designer

Snook is looking to build a pool of UK-based talent. You will help service an exciting new contract within our company and this will be on a project by project basis, anything from 3 months up to a year.

  • Full-time 37.5 hours
  • Location: UK-based
  • Contractor (day rates)
  • Start Date: ASAP
  • Right to work in the UK
  • Security Clearance is not necessary for this role, however we welcome those with SC.
  • We expect all candidates to have BPSS or eligible for BPSS.