We’re looking for someone who can:

          • Help to design the best ways in which users can interact with services. 
          • Be embedded in a team alongside other user-centred disciplines such as service designers, user researchers and content designers.
          • Championing the importance of this approach by working in the open and frequently sharing the thinking and evidence behind your work.
          • Ensuring that human needs are at the centre of government services’ design and delivery.

What you’ll need to do this role:

          • User-centred / evidence based design: you’ve designed new or iterated existing products based on quantitative and qualitative evidence. For example, you’ve used research from interviews with users, or data from analytics platforms to inform and continually make improvements to your designs.
          • Agile practices: you are confident leading projects that follow Agile or Lean methodologies. You understand their limitations and how to bring flexibility to them when needed.
          • Project leadership and communication: you have experience leading the design phase of a variety of projects which vary in scale and complexity. You understand how to operate under constraints, and manage clients and stakeholders.
          • Workshops: you’ve designed and facilitated workshops with team members, clients or other stakeholders.

Some of the benefits you’ll get:

          • 29.5 days holiday (this includes bank holidays), 4 of which are fixed to be taken at Christmas. Plus there are up to an additional 6 discretionary days for Christmas Closure
          • Flexible working hours 
          • Weekly learning sessions plus an annual training budget
          • Membership to Headspace app and Mental Health First Aid Training.
          • Annual team away-day and quarterly show and tells

How to apply

See our full job description and find out how to apply.

Any questions?

If you have any questions please get in touch with us at curious@wearesnook.com

Equity, Diversity and Inclusion 

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries. We’re committed to having a team that is made up of diverse skills, experiences and abilities.

More opportunities at Snook

Snook seeks to employ a Senior User Researcher on a full-time basis.

  • Location: UK Based
  • Contract: Permanent
  • Salary: UK: £46,000 – 59,800 and London-weighting: £50,000 – 65,000
  • Deadline: Recruitment is ongoing. The vacancy will be closed when available positions are filled so please don’t delay.
  • This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

Snook seeks to employ a User Researcher on a full time basis.

  • Location: UK-Based – (This is a UK home based role, although you may be required to attend client offices and Snook or NEC sites for meetings, from time to time)
  • Contract: Permanent
  • Salary: UK £32,292 – £45,908 & London-weighting £35,100 – 49,900
  • Right to work in the UK
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 5 years

Snook seeks to employ a Digital Product / Interaction Designer on a full time basis.

  • Location: UK-Based
  • Contract: Permanent
  • Salary: UK £32,292 – £45,908 & London weighting £35,100 – £49,900
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Join us as a full time Senior Service Designer at Snook

  • Location: UK / Hybrid (If you are reasonably commutable to one of our studios in London or Glasgow, we will ask you to be in office 2-3 Days per week)
  • Contract: Permanent
  • Salary: London: £50,000 – £65,000 depending on experience. Rest of UK: £46,000 – £59,800
  • Deadline: We’re recruiting continuously for staggered start dates in September, October and November to allow us to account for individuals with longer notice periods. Please apply as soon as possible. This vacancy will close when all the positions are filled.

We’re looking for a full-time Service Designer at Snook

  • Location: UK / Hybrid (If you are reasonably commutable to one of our studios in London or Glasgow, we will ask you to be in the office 2-3 days per week)
  • Contract: Permanent
  • Salary: London: £35,100 – £49,900. Rest of UK: £32,292 – £45,908. Salary will be dependent on experience in the role.
  • Deadline: We’re recruiting continuously for staggered start dates in August and beyond. Please apply as soon as possible, as this vacancy will close when all the positions are filled.

Snook are looking for Senior Interaction Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Senior User Researchers contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Service Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for User Researcher contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years