About the company

Snook are on a mission to design a world that works better for people.

We work with organisations to design more effective services which help people thrive. We do this by engaging with users, building digital products, training our clients, and much more.

This year we’re eleven years old. In the past five years, we’ve scaled to more than double our original size when we started up in Scotland. We now have over 80 people across the UK. And we’ve worked with brilliant clients — from Cancer Research UK and Tesco to Hackney City Council and the Scottish Government.

About the role

As a Product Manager at Snook, You’ll relish working closely with our digital team, clients and partners to ensure the right product is defined, prioritized, and built

Your work will centre around designing holistic services that work for a wide range of people, and the design of digital products and supporting the digital team and wider disciplines to embrace the importance of building and designing responsible technology. As a product Manager you will be responsible for helping de-risk and define the product vision. 

Your skills and experience

We’re keen to hear from a range of applicants who can demonstrate some, or all, of the following skills and experience:

Approach and ways of working:

  • Work closely with Snook clients to understand their product vision, and break it down into an actionable backlog of user stories for the development team.
  • Able to work within an agile environment with multidisciplinary teams, leading them through each phase of development. 
  • Delivering a Minimum Viable Product through careful and deliberate prioritization.
  • Collaborate with colleagues, clients and partners to create intuitive and impactful user centered services and products.
  • Work hands-on with the development team to prioritize, plan, and deliver software that meets client needs. 

Skills and experience:

  • Experience mentoring, coaching and collaborating with the embedded client product team members to drive decisions and best practice in agile development.
  • 5+ years of product management experience or equivalent product roles.
  • Experience managing a backlog, writing user stories, managing releases in complex domains.
  • Ability to confidently guide stakeholders and team members to determine business. goals, user needs and feasibility as you help design and ship products.
  • Strong leadership and communication skills and the ability to teach others Agile ways of working.
  • Ability to collaborate well with engineers, designers, and clients.
  • Experience working with designers who have used design systems (e.g Gov.uk prototyping kit). 
  • Knowledge of the WCAG 2.1 guidelines and general accessibility criteria. 
  • Experience working within government is a bonus.

What we offer 

We host weekly learning sessions, to share recent learnings from the field and discuss what we’re learning from our work. This might take the form of a recent talk we’ve given, or our teams may be asked to present elements of their work for discussion. This is a facilitated opportunity for open thinking and sharing on how we Snook, what we’re hearing and what we’re learning. 

We respect that people have commitments and provide flexible working hours through discussion.

We are an equal opportunity, Disability Confident and Living Wage Foundation employer.

Free membership to HeadSpace the mental health app.

How to apply 

This is a rolling recruitment campaign so please don’t wait to submit your application. We are sifting and interviewing candidates on a weekly basis.

The application will be 2 stages; CV review and a formal interview. If successful, you may not be deployed straight away, so this role would therefore be ideal for those who are looking for flexible work.

Send your CV and cover letter as pdfs to ‘apply-a1f773d41f4801@snook-ltd.breezy-mail.com’ with the title “Hire me: Senior Product Manager”, including details of your notice period. 

In your covering letter, please tell us a little bit about yourself, why you want to work at Snook and what sort of design problems you’d be interested in tackling with us. Please also let us know your preferred pronouns (she/her, they/them, he/him, etc).

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. If you have any questions please get in touch at curious@wearesnook.com

Due to the current Covid-19 epidemic, we anticipate that all interviews will be conducted remotely. We will offer interviews at times that suit you, so if you have children, caring duties, or other circumstances affecting your availability for an interview, we’re happy to offer convenient times outside of work hours

 

More opportunities at Snook

Senior User Researcher

Snook are seeking a Senior User Researcher to join us on a full-time basis.

  • Salary: 40,000 – 52,000
  • Fixed-term 1 year (with view to make permanent)
  • Full time 37.5 hours
  • Location: North England and Scotland. Snook would like the successful candidate to commute to both Glasgow and London studios when necessary.
  • Rolling recruitment
  • Please note: This role requires Security Clearance and applicants will need to have been resident in the UK for the past 5 years continously.

Tech Lead

Snook are seeking a Tech Lead to join our Glasgow studio (although we are open to other working arrangements).

  • Salary: £65,000 – £75,000 pro-rata
  • Location: Glasgow. This person will need to co-locate regularly (at least 2 days per week) with the rest of the team in Glasgow following the end of the pandemic. 
  • Fixed-Term 15months Contract (with view to permanent)
  • Rolling recruitment
  • Candidates must have the right to work in the UK

Senior Interaction Designer/UX

Snook is looking to build a pool of UK-based talent. You will help service an exciting new contract within our company and this will be on a project by project basis, anything from 3 months up to a year.

  • Location: UK-based
  • Contractors with paid at day rate
  • Permanent roles available
  • UK-based: 40,000 – 52,000
  • London-based: 50,000 – 65,000
  • Deadline: ASAP
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

Contractor – Interaction Designer/UX

Snook is looking to build a pool of UK-based talent. You will help service an exciting new contract within our company and this will be on a project by project basis, anything from 3 months up to a year.

  • Location: UK-based
  • Contractor
  • Paid at day rate
  • Deadline: ASAP
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

User Researcher

Snook are seeking to employ User Researchers on a full time basis.

  • Salary: £28,080 – £39,920 pa
  • Fixed-term 1 year (with a view to permanent)
  • Full time 37.5 hours
  • Location: North England and Scotland. Snook would like successful candidate to commute to both Glasgow and London studios when necessary.
  • Immediate start
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years.

Service Designer

Snook are seeking to employ Service Designers on a full time basis.

  • Salary: £28,080 – £39,920 pa
  • Full time 37.5 hours
  • Fixed Term – 1 year (with view to perm)
  • Location: North England and Scotland. Snook would like successful candidate to commute to both Glasgow and London studios when necessary.
  • Immediate start
  • Please note: This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years.

Developer

Snook are seeking a Developer to join our team on a full time basis.

  • Salary: £35,000 pa
  • Location: North England and Scotland. Snook would like successful candidate to commute to both Glasgow and London studios when necessary.
  • Full time 37.5 hours
  • Rolling recruitment
  • Candidates must have the right to work in the UK

Senior Developer

Snook are seeking a Senior Developer to join us on a full time basis.

  • Salary: £65,000 pa
  • Location: North England and Scotland. Snook would like successful candidate to commute to both Glasgow and London studios when necessary.
  • Full time 37.5 hours
  • Rolling recruitment
  • Candidates must have the right to work in the UK

Delivery Manager

Snook are seeking a Delivery Manager to join our team on a full time basis.

  • Salary: 28,080 – 39,920
  • Location: North England and Scotland. Snook would like the successful candidate to commute to both Glasgow and London studios when necessary.
  • Fixed term for 1 year (view to make permanent)
  • Full time 37.5 hours
  • Rolling recruitment
  • Candidates must have the right to work in the UK

Business Analyst

Snook are seeking a Business Analyst to join our team on a full time basis.

  • Salary: 40,000 – 52,000
  • Location: North England and Scotland. Snook would like the successful candidate to commute to both Glasgow and London studios when necessary.
  • Full time 37.5 hours
  • Rolling recruitment
  • Candidates must have the right to work in the UK