We’re looking for someone who can:

            • Leading and directing projects – You’ll lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and planet-friendly services. Some projects will be complex or high value.
            • Team support and management – You’ll help to support the service design team by inspiring and line managing team members, including overseeing appraisals and professional development.
            • Defining and refining practice – You’ll help to define the way our disciplines work together, and progress the way Snook does inclusive, sustainable design.
            • Supporting new business – You’ll help Snook find and win work by spotting opportunities with clients and helping with proposals and pitches.

What you’ll need to do this role:

          • Strategy & systems thinking – Familiar with systems thinking, you lead teams and clients to map and analyse strategies, systems and scenarios. You’re experienced in forming well-grounded strategic recommendations.
          • User-centred journeys & experiences – You choose the right approaches to lead projects to outcomes that are great for the user, feasible to implement, and fit the client’s strategic vision.
          • Facilitation – You lead teams to design and deliver engaging and effective workshops.  You support colleagues to present to and inspire clients, stakeholders and other colleagues.
          • Prototyping – You lead teams, clients and stakeholders to scope targeted prototyping exercises. You work across disciplines to design, build and test prototypes that contribute to project outcomes.

Some of the benefits you’ll get:

          • 29.5 days holiday (this includes bank holidays), 4 of which are fixed to be taken at Christmas. Plus there are up to an additional 6 discretionary days for Christmas Closure
          • Flexible working hours 
          • Weekly learning sessions plus an annual training budget
          • Membership to Headspace app and Mental Health First Aid Training.
          • Annual team away-day and quarterly show and tells

How to apply

See our full job description and find out how to apply.

Any questions?

If you have any questions please get in touch with us at curious@wearesnook.com

Equity, Diversity and Inclusion 

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries. We’re committed to having a team that is made up of diverse skills, experiences and abilities.

More opportunities at Snook

Snook seeks to employ a Senior User Researcher on a full-time basis.

  • Location: UK Based
  • Contract: Permanent
  • Salary: UK: £46,000 – 59,800 and London-weighting: £50,000 – 65,000
  • Deadline: Recruitment is ongoing. The vacancy will be closed when available positions are filled so please don’t delay.
  • This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

Snook seeks to employ a User Researcher on a full time basis.

  • Location: UK-Based – (This is a UK home based role, although you may be required to attend client offices and Snook or NEC sites for meetings, from time to time)
  • Contract: Permanent
  • Salary: UK £32,292 – £45,908 & London-weighting £35,100 – 49,900
  • Right to work in the UK
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 5 years

Find out more about the Senior Interaction Designer role at Snook.

  • Location: UK-Based – (this is a UK home based role, although you may be required to attend meetings at client offices or Snook/NEC sites once in a while)
  • Contract: Permanent
  • Salary: UK £46,000 – £59,800 with a London weighting of £50,000 – £65,000
  • Additional requirements: Right to work in the UK
  • This role requires our staff to go through the government’s Security Clearance process. In order to be eligible for this, applicants will need to have been a continuous resident in the UK for the past 5 years.

Snook seeks to employ a Digital Product / Interaction Designer on a full time basis.

  • Location: UK-Based
  • Contract: Permanent
  • Salary: UK £32,292 – £45,908 & London weighting £35,100 – £49,900
  • Hours: Full Time | Flexible Working Options

We’re looking for a full-time Service Designer at Snook

  • Location: UK / Hybrid (If you are reasonably commutable to one of our studios in London or Glasgow, we will ask you to be in the office 2-3 days per week)
  • Contract: Permanent
  • Salary: London: £35,100 – £49,900. Rest of UK: £32,292 – £45,908. Salary will be dependent on experience in the role.
  • Deadline: We’re recruiting continuously for staggered start dates in August and beyond. Please apply as soon as possible, as this vacancy will close when all the positions are filled.

Snook are looking for Senior Interaction Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Senior User Researchers contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Service Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for User Researcher contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years