We’re looking for someone who can:

            • Have a working understanding of ethical and responsible research best practice.
            • Work within an agile environment with multidisciplinary teams, knowing your role at each phase of development.  
            • Work collaboratively with the wider design team, experts and clients produce clear insights that will enable project teams to make informed design decisions. 
            • Communicate effectively in written reports of user research findings.
            • Be aware of and active in identifying accessibility needs of users and be confident in making adjustments for these. 

What you’ll need to do this role:

          • Experience in delivering user research activities.
          • Experience of conducting usability tests at all phases of the agile service design process in person and online
          • Familiarity with a wide range of user research techniques and methods.
          • A basic understanding of user experience best practice across web and mobile (desirable)
          • Familiarity of the purpose of design systems (e.g Gov.uk prototyping kit) (desirable)

Some of the benefits you’ll get:

          • 29.5 days holiday (this includes bank holidays), 4 of which are fixed to be taken at Christmas. Plus there are up to an additional 6 discretionary days for Christmas Closure
          • Flexible working hours 
          • Weekly learning sessions plus an annual training budget
          • Membership to Headspace app and NSPCC training
          • Annual team away-day and quarterly show and tells

How to apply

See our full job description and find out how to apply.

Any questions?

If you have any questions please get in touch with us at curious@wearesnook.com

Equity, Diversity and Inclusion 

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries. We’re committed to having a team that is made up of diverse skills, experiences and abilities.

More opportunities at Snook

Snook seeks to employ a Senior User Researcher on a full-time basis.

  • Location: UK, home and office working – London and Glasgow based staff are expected to regularly use our studios. For remote staff we have optional access to business lounges across the UK.
  • Contract: Permanent
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  • Deadline: Recruitment is ongoing. The vacancy will be closed when available positions are filled so please don’t delay.
  • This role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years

We’re looking for either a part time or full time Delivery and Finance Assistant at Snook.

  • Location: London, Glasgow or Hartlepool – London and Glasgow based staff are expected to regularly use our studios.
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  • Deadline: 12pm, 29th August 2022

Learn more and apply for the Charity Lead role at Snook

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Find out more about the Central Government Lead role at Snook

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We’re looking for Business Development Director to lead our new business at Snook.

  • Location: UK, home and office working – London and Glasgow based staff are expected to regularly use our studios. For remote staff we have optional access to business lounges across the UK.
  • Contract: Permanent
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Snook are looking for Senior Interaction Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
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  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Senior User Researchers contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for Service Designer contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
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  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years

Snook are looking for User Researcher contractors.

  • Location: UK-Based
  • Contract: 6 months (with potential for extension)
  • Paid at Day Rate
  • This role requires Security Clearance. In order to qualify for this applicants will need to have been a continuous resident in the UK for the past 3 years