Ever said to yourself ‘there must be a better way of doing this’? If yes, then this workshop is for you. 

Join us for a speedy one day workshop to find out about new ways of solving problems that matter to your organisation. You will get hands-on experience of using a set of tools and techniques which have been shown to improve how universities can re-design key services and processes such as:

  • student experience
  • data management
  • enrolment
  • admissions
  • student attainment
  • student communications
  • student and staff induction


Got you interested? Here are the details:

Date: Thursday 7th July 2016
Venue: Regent’s University, London
Address: Regent’s Park campus, Inner Circle, Regent’s Park, London NW1 4NS
Room: Knapp Gallery
Time Allocation: 10:30am to 4:00pm

The cost is £150 per person (excluding VAT) and bookings are now open online. Click here to access the online booking form.

Previous workshop participants said:

“The workshop was great for getting into a more creative mind-set with which to approach service design, and encouraged me to try more things out and worry less about doing it the right way”

“It was all applicable and wonderfully practical! The Journey mapping and service blueprints were a highlight.”



This workshop will be delivered by Jean Mutton and Sarah Drummond.


This workshop is organised by SROC. If you have any questions, please email our Training team at training@wearesnook.com


9 Jun 2016