We’ve been giving the job of Keynoting at Service Design in Government.  I’ll be there on 19th May to talk about designing inside, outside and on the fringe of government and public services to share lessons on what it’s like from all angles.

We’ve had experience in setting up ventures from outside, embedding design on the inside and taking on the consultant role to give direction on Services and customer experience.

Really honoured to be given this position to kick off the conference and hoping to lay down some angles for discussion over the two days.  Service Design is growing up, but where will it go next to be taken seriously by governments as integral to everyday practice and board meetings?

We’re in good company with other  speakers including the guys from Goverment Digital Services, Capita and Futuregov.

If you don’t have a ticket, I’d recommend picking one up.