“Having dug “beyond basics” of Service Design in many interesting presentations and workshops at last year’s sdn conference, it is now time to strengthen the relation between clients and Service Designers and support the cooperation and exchange between professionals. We will present a vivid mix of different presentations, workshops and papers in order to provide you with academic and practical expertise from renowned international players in the Service Design field. Additional to the designed conference time there will be a main focus on “open space” – time to connect, discuss and exchange. Don’t miss this chance to socialise, gain knowledge and exchange experiences with Service Designers, clients and service-oriented companies worldwide!”

Watch the video of Snook’s keynote presentation