Snook: We are the how

Designing the future together

We Are Snook: Transforming Scotland

Our clients…

  • Scottish Government
  • NHS
  • Skills Development Scotland
  • Edinburgh Council
  • NESTA
  • Architecture and Design Scotland
  • Barnardos
  • Design Council
  • University of Dundee
  • Stirling Council
  • Glasgow School of Art
  • Edinburgh Festivals
  • STV
  • British Council
  • Young Scot

Let’s Talk

We’d love to hear from you

(+44) 141 2587644

Want to hire us?
sarah@wearesnook.com

Simply say hello
curious@wearesnook.com

The Top Floor
151 Bath Street
Glasgow, Scotland
G2 4SQ

Work with us

5 reasons to work with us

  • 1

    End to end
    We consider the whole customer experience from drop in centre to transaction on apps

  • 2

    Increase efficiency
    We diagnose and re-design your processes to make them more efficient

  • 3

    Internal Culture
    We involve your staff so they are involved in change and get behind your mission

  • 4

    People and empathy
    We are always people-centered and consider emapthy across the customer journey

  • 5

    New approachs made easy
    Looking for change? We walk you through innovation processes

Snook are proud of…

Care Information Scotland

NATIONAL SERVICE RE-DESIGN

The purpose of this project was to review the existing service model for Care Information Scotland. This was essentially about exploring what a care information service should look like by working closely with those needing care, those supporting them in their daily lives, and those who have not really thought about care at all. Co-design workshops allowed participants to design a service they would want to use, and prototypes were then produced from the ideas generated. An interactive service blueprint outlining the many channels and touch-points through which people might engage with the service is part of the final recommendations report.

Inside Snook

Snook at Includem’s Staff Conference


Includem, a charity that support some of society’s most troubled and vulnerable young people, this month hosted their annual staff conference in Cumbernauld. Since May, I’ve been working as an embedded designer at Includem. Sarah […]


Posted by Keira Anderson