We’re on a mission to make services better everywhere

We are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first

Our work

Pisces: Built by fishermen, for fishermen

Snook supported SafetyNet Technologies (SNTech) to help design a service for Pisces, a piece of sustainable fishing technology.

Our world is getting warmer

Our world is getting warmer. Snook believes that design can help, and here’s what we plan to do.

How did we service design The DataLab Innovation Week?

How we took a service design approach to create an event for over 100 students.

What do you need?

So, how can we help?

We put people at the centre of everything we do through research, strategy, design and delivery. We offer a range of services to tackle problems, build on opportunities and design the right solution with you.

See our services







Our clients

Working across the public, private and third sector for 7 years

Featured news

Building Design on the Inside

How we built our DOTI website completely in-house.

Illustration as a shared language

Communicating through drawing to co-design services.

Making plans with Hackney Council

We're building a new online home for planning applications.

Interested? Let’s talk

Get in touch