We’re on a mission to make services better everywhere
We are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first
How might we better use data in the context of service design?
Sharing the learnings from using data and service design to redesign the Freedom of Information service for North Lanarkshire Council
Exploring the needs of customers using digital public services
Making digital transformation work for citizens and local government with Renfrewshire Council.
What do you need?
Working across the public, private and third sector for 7 years
Therapy restores hope and dignity for refugee women and girls
How cognitive behavioural therapy can help women and girls with the mental challenges that come with being a Sudanese refugee in Uganda.
Designing mental health services with Public Policy Lab
Snook is hooking up with Public Policy Lab to map design patterns for designing mental health services. Here’s why and how you can help.