We’re on a mission to make services better everywhere

We are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first

Our work


techVSabuse: “What every victim of abuse wants is a safe place to go to. That includes online too.”

Four organisations working together to find out what role digital technologies can play in supporting people affected by domestic abuse.
wg_reggie house

“Housing is a place for you to call home”

Through a fast-paced 8-week research sprint, we set off to explore what current and future customers need from social housing, now and in the future.

Department for Work and Pensions: Researching the potential of digital to scale mental health services

Finding work is stressful. Being in work can be stressful. But could digital tools for mental wellbeing and employment be helpful?

What do you need?

So, how can we help?

We put people at the centre of everything we do through research, strategy, design and delivery. We offer a range of services to tackle problems, build on opportunities and design the right solution with you.

See our services







Our clients

Working across the public, private and third sector for 7 years

Featured news

Blog post 34

You create it. We facilitate it. Let us explain...

At Snook, we want to put people first, both users and service providers.

Design, Systems Thinking and Anti-radicalisation

At Snook, we’ve seen that design has the power to achieve positive change, when applied to complex problems.

Consistency, Don’t Get Bored With It

Consistency is a key principle of design, no matter how big or small your solution is. This is a summary of our talk at UX Scotland 2017.

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