We’re on a mission to make services better everywhere

We are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first

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How might we better use data in the context of service design?

Sharing the learnings from using data and service design to redesign the Freedom of Information service for North Lanarkshire Council

Pisces: Built by fishermen, for fishermen

Snook supported SafetyNet Technologies (SNTech) to help design a service for Pisces, a piece of sustainable fishing technology.

Exploring the needs of customers using digital public services

Making digital transformation work for citizens and local government with Renfrewshire Council.

So, how can we help?

We put people at the centre of everything we do through research, strategy, design and delivery. We offer a range of services to tackle problems, build on opportunities and design the right solution with you.

We Are Snook

We’re on a mission to make services better everywhere

We are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first

Our work

How might we better use data in the context of service design?

Pisces: Built by fishermen, for fishermen

Exploring the needs of customers using digital public services

What do you need?

So, how can we help?

Research

Design

Strategy

Delivery

Coaching

Events

Our clients

Working across the public, private and third sector for 7 years

Featured news

Building Design on the Inside

Therapy restores hope and dignity for refugee women and girls

Everyone Has A Story

Interested? Let’s talk