Head of Service Design
Gavin’s work in the field of service design extends back over 16 years, during which he’s had the opportunity to contribute to the practice’s development and apply it across most sectors.Read more
A holistic designer, Gavin’s approach is to help organisations help people through the best interplay of digital channels, environments, and humans. As an enthusiast of technology, he is interested in the ways humans and machines can work together, playing to each other’s strengths to create services and experiences that work better for people and organisations – and in doing so, improve lives. He studied industrial design at the Rhode Island School of Design.
When Gavin’s not working, he spends time thinking about how it would be nice to get back into making ceramics, move his electronic music past page one of Garage Band, and do some writing!