Senior User Researcher
Will has over fifteen years of experience in user research, design, writing and International Development.Read more
He firmly believes there are few things that can’t be accomplished through the combination of well-conducted ethnography and compelling storytelling.
Before joining Snook, Will led a field research team for Arup International Development, working with partner organisations across Africa to deliver global reference frameworks for improving early childhood development in refugee contexts.
Will has worked with a wide range of organisations, including the Truman National Security Project, National Geographic, and Science Magazine, and spent several years in the Middle East studying civil society responses to military occupation. He holds a MFA in Design Research and MA in Middle Eastern Studies.